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DELIVERY
Thank you for shopping on our webshop. We will process your order as soon as possible. Once you have made a purchase, you will receive an order confirmation automatically. This confirmation means that we have received your order and are working on processing it. Please note that at the moment, we only deliver books within Belgium. Delivery is free for orders of €85 and over. If your order is less than €85, the delivery fee is €7.
RETURN
It is possible to return your order within 14 days of purchase. If you return the product beyond the mentioned period, we cannot offer you a refund or exchange.
Please return the item in its original packaging and condition to be eligible for exchange or refund.
To process your return, we need a purchase receipt of anyother proof of your purchase. Please send your proof of purchase to [email protected].
Once we receive and inspect the returned item, we will send you an email confirming the return and let you know if we approve the refund. If your return is approved, we will process the refund within a few days via your credit card or original payment method.
Discounted items
Please note that there is no refund for discounted items.
Exchange Policy
We only exchange damaged items. If you receive a damaged item and would like to exchange it for the same item, kindly send an email to [email protected] with pictures of the damage.
Costs
Please note that delivery costs for the return of items are not refunded.